Don't try to e-mail the state about e-mail

State policy for retention of e-mail is being led by Franklin Freeman, Easley's senior assistant for government affairs, who doesn't know "how to cut a computer on."

A public hearing on the issue of e-mail retention was scheduled for April 3 at 9:30 a.m. in the Administration Building on Jones Street in Raleigh. Franklin Freeman, Easley's senior assistant for government affairs and hand-picked chairman of the committee, said that people who want to speak at the public hearing should not try to send him e-mail.

"I don't even know how to cut a computer on," Freeman said. "I do not communicate by e-mail. I'm still one of the old-fashioned folks who communicate by telephone or face to face."

- N&O: Committee hears of millions of e-mails trashed


--bumped, because Democrats should be ashamed. Heckuva job, Franky!. Robert P
.

Comments

This is just embarassing.

How in the world does Gov. Easley choose the head of the email committee to be someone who doesn't use email? Is this completely Bushian or what?

One of the pitfalls of childhood is that one doesn't have to understand something to feel it. - Carlos Ruiz Zafon

Jesus Swept ticked me off. Too short. I loved the characters and then POOF it was over.
-me

I guess neither knows

what "WTF?" means!

But, they embody....

LAME.

One of the pitfalls of childhood is that one doesn't have to understand something to feel it. - Carlos Ruiz Zafon

Jesus Swept ticked me off. Too short. I loved the characters and then POOF it was over.
-me

Fed-x Frank?

"I don't even know how to cut a computer on," Freeman said. "I do not communicate by e-mail. I'm still one of the old-fashioned folks who communicate by telephone or face to face." * Frank Freeman

Dear Mr Max the Dog,

I recieved your recent postal rider memo dated March 24 th 1836. As you know, events have taken place since that time. A great war broke out and we lost. We fought 2 world wars and three more little wars. I am happy to report that Gov Easley is still in charge and the state is in great shape for least two more wars should Senator McCain be elected. I hope to meet you face to face soon and be sure to remove the Klan Hood from your head when coming to State offices.

Yours Telegraph Frank,

ps....Govern Easley just sign a excective order that will not allowed President Lincoln on state property

Gracias

Thanks for front-paging this, Robert!

No shame

Neither Easley nor Franklin Freeman takes seriously the concept of North Carolina's open meetings or public records law. Whom do you think told the Gov's office to NOT use email, to delete email routinely, to not answer certain journalists' phone calls and to resist FOI requests? I don't think Seth Effron started it, and you know danged well Ernie Seneca (who was there before Seth) didn't just create this policy on his own.

This little stunt to counter the bad press they got in the aftermath of the Mental Health series by the N&O is just cynical.

By the way, you never met greater charmers than Mr. Easley and Mr. Freeman, one on one. Delightful. Smooth. Glib.

And shameless.

All that is necessary for the triumph of evil is that good men do nothing
-Edmund Burke

Holy mother of pearl!

This is truly embarrassing. Easley is going out in flames....but I don't think they're flames of glory.

Robin Hayes lied. Nobody died, but thousands of folks lost their jobs.



***************************
Vote Democratic! The ass you save may be your own.

According to the article

According to the article Ruby referenced, employees make the decision which emails to delete and which to keep, but they are not given consistent training on public records policy or how to transfer important email from the central server to something like, say, a flash drive or compact disc.

It actually makes sense to delete email from the central server; or the computer services for state government would come to a screeching halt.

It's a matter of education. They need to have a way to decide what's of public interest, and then have someone teach them how to save it to a flash drive.

Be the change you wish to see in the world. --Gandhi

It isn't about training

There has been PLENTY of training.

This issue that the N&O flushed out isn't about the need for training. This isn't about state employees being confused (not most of them, anyway).

This is about a message that the Gov's office has purposely conveyed to agency heads about matters of interest to the Gov's office.

Given the great efforts the state has taken to make uniform the email and IT service provided to state employees, I strongly suspect that most state employees know how to move documents from the main server into other folders so that the email doesnt clog up the server but is still preserved for reference. This is not a brand new idea.

Most upper management, which is where the beef is in the emails, know the difference between a routine exchange among employees and an exchange with a citizen, interest group, government official, agency or member of the General Assembly that involves a specific issue of potential controversy. People will always differ among where, precisely, to draw the line, but most of those who are at the level most likely to draw those kinds of emails are AT that level because they have a certain amount of freakin' sense.

The problem with the Easley administration is that it has conveyed to upper management what it wants done with respect to certain matters -- and either you "catch on" and cooperate without them having to spell it out or your a** is gr***.

All that is necessary for the triumph of evil is that good men do nothing
-Edmund Burke

how to cut a computer on

It is important that Franklin Freeman is on the committee because he’s a virtual proxy for the governor. Franklin also has a proven track record of being able to negotiate in tight spaces and bring consensus building on issues.

On budget and tax issues, if Gov. Easley sends Dan Gerlach, it means he’s serious about the issue.

Similarly, if the governor sends Franklin, then it’s an issue of great concern. He is old-fashioned, but no less capable of handling this.

I get that Ruby thinks that people have to be tech savvy to be able to contribute to society, but Robert are you sure you want to compare this to Hurricane Katrina? Seems a wee bit much.

- - - - -
McCain - The Third Bush Term

I'm glad the Governor is serious.

Maybe he's SO SERIOUS he wants to expand his circle of trust to include some people who know how to use computers. I'm sorry, but there is no frickin' way that hte head of this committee could/should/would be someone WHO DOESN'T UNDERSTAND THE BASICS OF EMAIL!!!!

As for Hurricane Katrina, I think my point was clear, that George Bush appointed people based on who they knew/how much they raised - not on their qualifications.

One of the pitfalls of childhood is that one doesn't have to understand something to feel it. - Carlos Ruiz Zafon

Jesus Swept ticked me off. Too short. I loved the characters and then POOF it was over.
-me

NC Dem Party Online Guy Defends Computer Illiteracy

First I want to make it clear who Jerimee works for, The Democratic Party of North Carolina. So you should take his defense of Franklin Freeman with a grain of salt. Its this kind of insider crap that voters are mad as hell about.

Second your personal swipe at Ruby was uncalled for. ie "I get that Ruby thinks that people have to be tech savvy to be able to contribute to society," Where in the hell did you get that from? Since when does holding elected officials accountable for knowing about what they work on unreasonable?

We may be technologist but we aren't in control of our increasingly technological society that demands people become technically literate. Many of us have worked VERY hard to help people learn about the value of computers. We don't expect everyone to understand it. JUST OUR ELECTED REPRESENTATIVES who are making important decisions about email and freedom of information. How can you be a effective legislator if you don't know what you're talking about?

Jerimee my trust in you and the party your work for just went down a few notches.

ok I'll keep digging

First, folks who are interested in helping to elect officials who are digitally literate should check this out: http://ipaction.org/

People who want sensible internet policies should check out the EFF: http://www.eff.org/

You're right that the "contribute to society" phrase was obnoxious, I apologize to Ruby for the hyperbole.

Regarding

Since when does holding elected officials accountable for knowing about what they work on unreasonable?

The Governor cannot be an expert on every subject. While I'd love and vote for a technophile Governor, there probably are some higher priority subjects (economy, environment, etc).

Regarding Franklin Freeman: my admitted limited understanding of his role is that he look into and take appropriate action on a public transparency issue. You don't need to be tech person to be an effective organizer.

The argument that you do need to be a tech person to be an effective organizer has some logical consequences that are problematic.

Regarding

Its this kind of insider crap that voters are mad as hell about.

The insider solution to the problem of "some people on BlueNC are being unfair" is ignore them, they are unreasonable, if you talk to them you'll only make it worse.

I'm telling yall I think you are being unreasonable, and here is why. Franklin Freeman's expertise is in building consensus and solving organizational problems. Those skills are more necessary to the problem at hand than knowing what an MX record is.

I'm not telling you to shut up; I'm aware my participation in this conversation will add to the volume.

Regarding

So you should take his defense of Franklin Freeman with a grain of salt.

Yeah of course you should. You're probably not going to see me criticize Democrats too often. You also don't see me rush to defend them every time. For better or for worse (and it might be for the worse), my comments on this blog have more to do with my personal feelings than some kind of calculated strategy. But if yall consider me capable of strategic thinking, I'll take it as a compliment.

- - - - -
McCain - The Third Bush Term

Mostly true

Most of what you say is true, but...

I think a crucial management skill is having sufficient domain knowledge to be able to 1) identify qualified implementors; and 2) detect bullshit from implementors and others offering opinions or assessments.

Both are essential, in my view, to building that good team of people who do know what an MX record is.

In my government, I don't want agency administrators who are only good at weeding out the bad liars and bullshit artists. I want them to have a command of the field sufficient to help them identify the practiced liars and bullshit artists.

--
relocating from Indianapolis, IN to RTP, NC soon; got any advice for me?

I wouldn't recommend drugs, alcohol, violence, or insanity for everyone, but they've always worked for me. -- Hunter S. Thompson

--
Garner, NC

I wouldn't recommend drugs, alcohol, violence, or insanity for everyone, but they've always worked for me. -- Hunter S. Thompson

Wha?

I didn't say anything about anyone contributing to society! I just think the guy in charge of e-mail policy should know a little about the field of technology, from a policy and technical perspective. This appointment gives one little confidence in this governor's ability to weigh good policymaking against political cronyism. And your comment also calls in to question the NCDP's priorities about the same, Jerimee.

PS: I used to work with Dan Gerlach and I trusted him on budget issues until he went to work for the Governor justifying the lottery of which he had previously been a huge opponent. I'm sure he's still as funny and smart as ever, though.

yeah I know, I'm sorry

I didn't say anything about anyone contributing to society!

Yeah I know. Most of my response is on the comment to Brian above, and I wanted to apologize for that characterization.

- - - - -
McCain - The Third Bush Term

emails

The headline in the N&O "millions of emails trashed" came from testimony of the state IT director today that 5.5 million emails a day come addressed to users of the ncmail.net domain, of which all but 280,000 are deleted as spam before they get to the recipient. This is NOT the same thing as malicious deleting by state employees.

As fars as Franklin Freeman reading emails, I know for a fact that all his emails are printed out and given to him. I have gotten many phone calls from him within a few hours of sending him an email. In fact, there are number of government officials who do not "read" emails on the screen, but have an asisstant print them out and dictate responses to be sent back. We're all tech savvy here, not everyone is.

Oh, and I have 49,856 messages in my email inbox.

more

The total number of emails received in the executive branch each work day is 880,000, according to testimony, including many domains other than ncmail.net, but not including the legislative or judicial branches or the UNC system, and apparently not including emails WITHIN state government!

thanks.

And you win on the email in the box thing. I only have about 32,000 in mine. But my email in-box is my filing system. Other wise I'd be up the creek.

Be the change you wish to see in the world. --Gandhi

I personally wasn't commenting on the email problem.

I was commenting on the head of the committee not using email. I really don't think you are going to help him by telling us that he is wasting taxpayer money to have all his emails printed out, especially when many state employees have been told to cut down on printing to save money.

One of the pitfalls of childhood is that one doesn't have to understand something to feel it. - Carlos Ruiz Zafon

Jesus Swept ticked me off. Too short. I loved the characters and then POOF it was over.
-me

I agree wtih you.

It's ridiculous and incredibly wasteful to print out every email when even middle school students understand the basics of transferring email from the server to another device, like a Blackberry or I-Pod or a Flashdrive.

That's what I meant about education. It's either a lack of education or incredible self-indulgence.

Be the change you wish to see in the world. --Gandhi

probably a lot of room for improvement there

My guess is that being "old-fashioned" is the rule rather than the exception among many elected officials.

If you want to do something about it I would start here and here rather than at the state level, but whatever floats your boat.

Here is a PAC that gives money to techwise candidates http://ipaction.org/

- - - - -
McCain - The Third Bush Term

I'm sorry...

There is just no excuse for nominating a computer illiterate bureaucrat to head up a body even remotely related to technology. Easley should be ashamed of himself.

To have government officials in a state with so much of a high-tech base serving us so poorly is unreal and embarrassing. There should be mandatory computer literacy classes for all government officials; it doesn't serve the taxpayers well to have bureaucrats unwilling or unable to grasp the importance of electronic communications -- and the legal ramifications of file retention.

--
Pam Spaulding
Durham, NC USA

Pam's House Blend
www.pamshouseblend.com

--
Pam Spaulding
Durham, NC USA

Pam's House Blend
www.pamshouseblend.com

Don't you guys get it?

This concept you seem to have all bought into, that the state simply doesn't "understand" the technology well enough for its employees to know where to stick their freakin' files is absolute bunk.

That's NOT the problem here, folks. How out of touch can you be? This isn't a matter of training. I promise you that state employees actually know how to use a computer. No kidding. That you all seem to have accepted the Gov's pitch: "oh, my goodness, I guess we just didn't know that there was all this technology out here that we could manage" is laughable.

Again, STATE EMPLOYEES DO, IN FACT, KNOW HOW TO USE COMPUTERS. THEY KNOW ABOUT FILES. THEY KNOW ABOUT MOVING EMAILS OFF THE MAIN SERVER.

Get a clue?

All that is necessary for the triumph of evil is that good men do nothing
-Edmund Burke

Got carried away

I started replying to this thread, but I got carried away and made a blog post out of it.

--
relocating from Indianapolis, IN to RTP, NC soon; got any advice for me?

I wouldn't recommend drugs, alcohol, violence, or insanity for everyone, but they've always worked for me. -- Hunter S. Thompson

--
Garner, NC

I wouldn't recommend drugs, alcohol, violence, or insanity for everyone, but they've always worked for me. -- Hunter S. Thompson